Office 365
Make sure on initial setup on a workstation that you go back into settings and choose all email in offline settings instead of 1 year
For Hybrid Exchange:
o update the username, follow these additional steps:
Open PowerShell
Connect to the online service with the following commands:
$msolcred = get-credential
connect-msolservice -credential $msolcred
(Note: Enter your Office 365 credentials when prompted)
Enter the command to update the user name:
Set-MsolUserPrincipalName -UserPrincipalName mary.osgood@contoso.onmicrosoft.com -NewUserPrincipalName mary.smith@contoso.com