Crashplan

Crashplan is the main backup software we use

the portal for our login and customers is www.crashplan.com/console

from there we can create users and organizations, setup reporting, etc.

Initial settings:

Create a new organization, and associated user.

Log in with our admin credentials crashplan@titantn.com

From users computer go to www.crashplan.com/console and log in with the created credentials

download the appropriate installer

during install, existing account, use above created credentials and in the server address use Central.crashplan.com:443

After install, make sure to choose files you want backed up. If customer needs the bandwidth, set hours to backup between 10pm and 6am

Turn off Accept Inbound Backups. Settings, General, Inbound backup settings. Uncheck accept inbound backups.

DONT FORGET TO PRESS START BACKUP!!!!